Frequently Asked Questions
We use Razorpay as our secure payment gateway. If you still feel unsure, no worries—add the products you want to your cart, take a screenshot, and send it to our WhatsApp at +91 81604 96331. We will confirm and share a UPI QR code for further processing.
We only give refunds or exchanges if an item is missing, broken, or damaged. You must show a full, unedited unboxing video as proof. Please check our Shipping, Refund & Return Policy for more information.
Don’t worry, we will process a refund or exchange if the product is damaged. But you must have a full parcel opening video with no cuts or pauses. Without this video, we can’t accept any claims. Please read our Shipping, Refund & Return Policy for more details.
We can share a packing video of your order if you request it, after which you can proceed with the payment.
📦 Please Note: We do not offer a cash-on-delivery option for payments.
We dispatch orders within 24 hours. Delivery usually takes 3–7 days depending on your location and weather. If you need a rush order within 2 days, additional charges from our courier partners will apply.
You can cancel your order within 12 hours. After 12 hours most orders are already processed/packed and cannot be cancelled. Once an order has shipped, it cannot be cancelled.
WhatsApp us for any query related to products or quantities. We will notify you once the item is restocked. For items not listed on our website, we will also try to accommodate special requests.
About Vishwa Resin Store
At Vishwa Resin Store, we believe resin art should be accessible to everyone — from curious beginners to seasoned creators. What began as a small passion project has grown into a trusted destination for quality, affordable, and beginner-friendly resin supplies. Based in Surat and shipping across India, we’re here to bring the best prices and products to artists nationwide.
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Contact Us
Address:
S-236, Angel Business Center-2, Near ABC Circle, Mota Varachha, Surat - 394101
Email: vishwaresinstore@gmail.com
Contact: +91 81604 96331
Hours: Monday to Saturday - 10:00 AM to 6:00 PM
